Customer reviews of BURBAGE CAR SALES LTD

By Rachael E on 26 January 2021 | Verified purchase

I was really happy with the level of customer service. When looking around the guy was great answering any questions I had and putting my mind at ease as this is my first car. I couldn’t find any faults with the car it was in great condition, I was so happy with everything that I put down the deposit straight away. Delivery of the car was excellent,It was really nice to be kept updated with the delivery time and it arrived very quickly. At every stage they have told me to contact them if anything happens which is nice to know that they aren’t just selling the car and that’s it they actually still care even after making the sale to help. The one small problem I had was when it was delivered we found the windscreen water reservoir and oil dipstick was low which was something small that could have been checked but it wasn’t dangerously low and nothing major. overall I am very happy with my experience and would have no hesitation in recommending them.

Reply from BURBAGE CAR SALES LTD on 26/01/21

Racheal, thank you for your kind review, I glad you were happy with the service, we service all our vehicles before they leave site so please check you haven’t over topped the oil level as this will cause a issue.

By Joyce B on 22 January 2021 | Verified purchase

Really prompt reply and hassle free purchase. Offer free delivery during covid times too.

Reply from BURBAGE CAR SALES LTD on 22/01/21

Joyce, thank you for your kind review. As promised we will be here to assist you if any issues with your 24 months warranty

By Louise H on 22 January 2021 | Verified purchase

Burbage offered to bring the car all the way down to Salisbury for me to test drive. Such a good service and it's a lovely little car. Thank you!

Reply from BURBAGE CAR SALES LTD on 22/01/21

Louise, thank you for your kind review and it wasn’t a problem dropping it to you. I am glad you are happy with our service.

By Ben M on 21 January 2021 | Verified purchase

We purchased a car in Oct 2020 for my son (his first car) and unfortunately it developed an issue. Cameron and his team were on it and did everything they could to remedy the issue. The issue continued and Cameron offered have the car back for extensive checks or swapping the car. I have to say Cameron has been brilliant and we cannot fault his help and determination to give us top service. We would definitely buy a car from Burbage Car Sales again and would not hesitate to recommend them to anyone. Top class service.

Reply from BURBAGE CAR SALES LTD on 21/01/21

Bally, thank you for your kind review, as promised we will always be here to assist and even though we could not sort your problem I hope your son was happy with the replacement car we provided for him.

By Paul G on 21 January 2021 | Verified purchase

Finding the perfect first car for your son or daughter can be a very nerve wracking time. Well fear not because Barbage Car Sales specialise in this area. We saw a car we were interested and made contact. My needs were listened to and sound advice given and in next to no time I found the perfect vehicle - Peugeot 107 in metallic grey. 5dr with A/C! The car was serviced and MOT’d for added piece of mind so any unknown issues could be dealt with and I can rest easy that my child will be in a safe vehicle. Deposit and payment taken remotely and the team then do the rest for you. The most easy process I’ve ever experienced buying a car. Car was delivered really swiftly so fully compliant with current rules. I’d like to give my sincere thanks to the team for an excellent service.

Reply from BURBAGE CAR SALES LTD on 21/01/21

Paul, thank you for your kind review, I will pass your review on to my team as it is a team effort here at burbage car sales.

By Joseph T on 21 January 2021 | Verified purchase

Great Service - Highly recommended ! The vehicle was delivered promptly and the whole process was very easy.

Reply from BURBAGE CAR SALES LTD on 21/01/21

Joseph, Thank you for your kind review and i am glad me and my team made the experience as easy as possible.

By James B on 20 January 2021 | Verified purchase

After searching for the right car for a while I came across an advert from Burbage Car Sales. I called and the car I was interested in turned out not to be quite right for me after a very frank and refreshingly honest conversation with sales. He assured me that he would find me a suitable vehicle and to leave it with him....I’d heard this many times from other dealers so assumed that would be the last I would hear from him. I was really impressed that the following day he called and offered me two options. They weren’t quite right either but he kept searching for me and when he found the car called me. The car he found was bang on what I wanted and we did a deal over the phone and I was offered delivery free of charge. The car arrived when he said it would and it was exactly as described. I’m really happy with the whole experience and so far the car is great! I will definitely recommend anyone to Burbage Car Sales - if sales says he will do something he will 10/10

Reply from BURBAGE CAR SALES LTD on 20/01/21

James, thank you for taking the time to leave me a outstanding review. I am glad you were happy with the service and we were able to find you the right car with all the extras you required.

By Tracy L on 19 January 2021 | Verified purchase

Really happy with the service given by Burbage Car Sales Ltd. As a single mum I wanted something reliable and reasonably priced for my teenage son. I was very nervous about purchasing an older car but my mind was put at rest especially with the after care/warranty provided.

Reply from BURBAGE CAR SALES LTD on 19/01/21

Tracy, Thank you for your kind review, I know you found it difficult and you were worried, i hope we put your mind at ease and shows that we are a good garage and offer a excellect service, as promised we will be here to help you moving forward when / if required

By simon G on 19 January 2021 | Verified purchase

Burbage Car Sales were responsive, attentive, polite and helpful. The Mini we bought was delivered as and when promised. They made it easy to buy the car and I recommend them without hesitation. Importantly, they had inspected the car and not just put it on sale without touching it. And it had a full MOT. The car is a very good car and I would buy there again.

Reply from BURBAGE CAR SALES LTD on 19/01/21

Simon, Thank your for your kind review, I am glad you feel we provide a good service and you and your Daughter were happy with the car and how we went about everything. we will always be here to assist you moving forward if required

By Russell E on 19 January 2021 | Verified purchase

Easy from start to finish. Nice lads down at the garage, help me get it taxed and ready to drive away. The car was immaculate as described. Very happy all round👍

Reply from BURBAGE CAR SALES LTD on 19/01/21

Russell, thank you for your review, we try our best to make things as easy as possible during the Covid restrictions on click and collect