Customer reviews of BURBAGE CAR SALES LTD

By Theresa J on 19 February 2020 | Verified purchase

I bought my car back in November, on driving home there was a lot of banging underneath the car. Then the battery light came on. I phoned the guy and to be fair he said bring it back and I will get it looked at we took it back (a long way) and waited about 5 hours, the mechanic said a plate was loose underneath which he had sorted and they fitted a new battery. We still have banging underneath the car, and battery light is back on, which indicates a more serious problem. It’s with a mechanic now who said the banging is probably bushes or brushes, didn’t quite catch what he said. To be fair to garage they sell with a warranty and I am just praying they will cover the works when our mechanic confirms what’s wrong. The guy at the garage was nice and seemed genuine, not sure about the mechanic though why didn’t he know what the banging was, when we asked him I felt he was fobbing us off But having big problems like this straight from picking it up has been a nightmare.

By shaun A on 26 September 2019 | Verified purchase

Our service was superb. We had travelled about 40 miles early evening to part exchange our car for our new one. We had time to look around the car out of the rain and everything was explained thoroughly over a coffee.

By Stephanie S on 20 August 2019 | Verified purchase

After visiting a few companies with a Peugeot 207cc on autotrrader I bought from Burbage Car Sales and was incredibly chuffed. A very reasonable price and in nearly new condition compared to some I had seen (which were also asking for more money and offered less extras). Friendly service and very knowledgeable when asked any questions by myself or my dad. Happy for me to drive as long as I liked so I got a real feel for the car and when I pointed out that the rear lightbulb was gone it was fixed in a matter of minutes thanks to their onsite garage. No drive away policy but they were more than happy for us to use their office to sort out insurance and tax over a cuppa so I could drive away with it that day. MOT, 6 months warranty and breakdown cover all included much to my parents relief the amount I drive for work. Was a tad hard to find once we were on the site as there was no obvious signage so just ring when you arrive - but the overall service, I couldn't have asked for more!

By Daniel H on 18 August 2019 | Verified purchase

great company, very helpful when selecting my car and finance. the car wasnt to my standard so they made sure it was perfect to me. very impressed with the dealership and hope to stay in contact into the futur

By jason cayless C on 15 August 2019 | Verified purchase

Brought a car from Burbage Car Sales about 8 weeks ago, excellent service, great experience and the after sales service was second to none. One of the best business I’ve ever dealt with when buying a car.

By Maria O on 01 July 2019 | Verified purchase

Smooth and easy. The sellers manner instilled confidence in us from a buyers point of view and was very helpful.

By Angela T on 14 April 2021 | Purchase not verified

I had to take my Toyota Aygo back today under my 12 month warranty. I thought my exhaust had gone because of the noise inside the car but it turned to be a wheel bearing which was replaced within the hour. The customer service really is excellent in this garage and Cameron and the staff are brilliant.

Reply from BURBAGE CAR SALES LTD on 15/04/21

Angela, Thank you for your kind review and as promised we will always be here to assist you moving forward even after your warranty period is over

By Dave W on 23 March 2021 | Purchase not verified

Bought a runaround for work after some bad experiences in the past and can't recommend these guys enough! Jamie, Cameron and the mechanic who I didn't catch his name couldn't do enough to help before or after sale. No slimy salesman techniques, just salt of the earth fellas earning an honest living. I'll be a customer for life and I'd rather drive 20 miles to give them my custom over any different garage down the road!

Reply from BURBAGE CAR SALES LTD on 24/03/21

Dave, Thank you for your kind review. as promised we will always be here to assist you moving forward

By Ian M on 15 March 2021 | Purchase not verified

After reading the reviews I decided to enquire about a Toyota Aygo for my daughter. Cameron rang back in a few minutes and made the whole process very easy. The car was delivered free of charge on the specified date in great condition. Customer service is second to none and I would definitely recommend.

Reply from BURBAGE CAR SALES LTD on 15/03/21

Ian, thank you for your great review and I am glad your found your experience a good one. I am also glad we supplied your daughter with her first car.

By Elizabeth C on 01 February 2021 | Purchase not verified

This business is outstanding. The owner is accommodating and extremely approachable with all the answers you will ever need. He takes pride in not only his business but his work and his staff were so polite and helpful. I can not recommend Burbage Car Sales enough. I have never felt more comfortable in a garage/showroom before and I love my new car. I didn't feel pressured to spend my money at all and the more time I spent there the more I was certain I wanted to give this business my money. I can't thank them or recommend them enough

Reply from BURBAGE CAR SALES LTD on 02/02/21

Elizabeth, Thank you for your kind review, I am glad my team made the process enjoyable.