Customer reviews of BURBAGE CAR SALES LTD

By Nicola F on 06 March 2021 | Verified purchase

Would not hesitate to recommend this garage to friends and family, excellent customer service, with good communication, car was spotless when I collected it

Reply from BURBAGE CAR SALES LTD on 06/03/21

Nicola, Thank you for your kind review, i am glad you are happy with your new car and the service provided

By Ashlea A on 26 February 2021 | Verified purchase

Amazing customer service, went on a click and collect basis for my first car. Really friendly staff and aren’t pushy at all, would recommend to absolutely anyone. So many options too and amazing for the price.

Reply from BURBAGE CAR SALES LTD on 26/02/21

Ashlea, thank you for your kind review, i am glad we could provide you with your first car

By Dan C on 25 February 2021 | Verified purchase

Prompt and professional service, very helpful staff who delivered the car in front of my door.

Reply from BURBAGE CAR SALES LTD on 25/02/21

Dan, thank you for your review, I am glad you found our click and collect process a good experience.

By Martin R on 24 February 2021 | Verified purchase

If I were able to give more than five stars I would. I was buying a first car for my 17-year-old daughter and the service from Cameron and his team was first class. The range of cars for this bracket of drivers is excellent as is their condition. My daughter and I were at ease during the entire viewing/purchasing process and at no stage did we feel any pressure to buy. There's genuine knowledge and experience from the team here which is very welcome when you have limited knowledge of what you are buying. I feel I have an excellent car for a new driver at an affordable price and the aftersales care is something you'd struggle to get at many places. I've already had texts and phone calls to make sure everything is ok. They really can't do enough.

Reply from BURBAGE CAR SALES LTD on 24/02/21

Martin, thank you for your kind words, I will pass it on to the team. I am happy we could provide your daughter with her first car.

By Heena P on 23 February 2021 | Verified purchase

We had been looking for a car for a couple of weeks but were disappointed with other companies who weren’t responsive. After finding a car we liked at Burbage Car Sales, I sent an email expressing my interest. I got a call back from Cameron within minutes! From there, Cameron was very supportive and kept me up to date every step of the way. Within a week my car was delivered. We were impressed by the fact that all paperwork was included and up to date. We got a free 12 month warranty and voucher for my next MOT and service. Thank you to Cameron- we were also advised if we had any issues, Cameron will be willing to help so it’s surely peace of mind! I would highly recommend!

Reply from BURBAGE CAR SALES LTD on 23/02/21

Heena, Thak you for your kind review, i am glad you found our click and collect process an easy one.

By Mark K on 22 February 2021 | Verified purchase

Due to Covid I had to deal with Cameron and the purchase over the phone, as you can imagine buying a used car for my son (his first car) this way was somewhat unusual. Cameron described the car, little marks, etc accurately and was very open and honest in his approach. Cameron offered free delivery, 14 day money back guarantee and a free 12 month warranty. We had a couple of slight issues (jack missing), gave Cameron a call and no problem whatsoever, sent one of his lads over within a couple of days (110 miles round trip). Burbage Car sales are a genuine company, great sales model which would mean I would not hesitate in recommending them to anyone which makes them stand out in this market place. In addition you get a service and MOT voucher for £80. We looked at so many cars and trips out to cars that were not as described, save yourself the hassle and time as he is competitively priced.

Reply from BURBAGE CAR SALES LTD on 22/02/21

Mark, Thank you kind review and i am glad you found our click and collect process was a easy one for you. i am sorry we missed them little bits but as promised we delivered the parts to you as soon as we could. as promised we will always be here to assist you moving forward.

By Neil G on 22 February 2021 | Verified purchase

Quick and friendly service, Cameron is very professional and would definately recommend to friends and family

Reply from BURBAGE CAR SALES LTD on 22/02/21

Neil, thank you for your kind review

By Chanelle O on 19 February 2021 | Verified purchase

I have been hunting for a car for a couple of weeks now and faced many disappointments. After finding a listing at Burbage Car Sales, I sent an email expressing my interest. I got a call back from Cameron within minutes! From there Cameron was very supportive and kept me up to date every step of the way. 2 days later and my car was delivered. I was also so impressed by the fact that all paperwork was included and up to date. I even got a free 12 month warranty and voucher for my next MOT. Thank you to Cameron and his team for making this whole process a little less stressful! I would highly recommend!

Reply from BURBAGE CAR SALES LTD on 19/02/21

chanelle, Thank you for your kind review and i am glad you found our click and collect process an easy one

By Paul W on 17 February 2021 | Verified purchase

After buying a car from Burbage car sales ltd , we noticed some faults with the car , we simply called the company and explained our findings , with out any hassle the car was picked up all issues were resolved , no hassle No stress and all satisfactory , again excellent service and very polite and offered excellent after sales care , Thank you , this company has certainly kept their word and helped an NHS worker to get back to work where I’m most needed x

Reply from BURBAGE CAR SALES LTD on 18/02/21

Paul, thank you taking the time to leave a good review, as promised we will always be here to help you. I am sorry you had the problems but it was our priority to get you back on the road to support our country. Keep up the good work

By Shaun B on 17 February 2021 | Verified purchase

Good communication and information, was buying car for my daughter to learn to drive in and on picking it up my daughter was given advice on keeping safe and should anything go wrong to get in touch with them for aftercare. Friendly team

Reply from BURBAGE CAR SALES LTD on 17/02/21

Shaun, thank you for your review and thank you for working on our click and collect basis, I am glad we could provide your daughter with her first car.