Customer reviews of BURBAGE CAR SALES LTD

By Steve E on 03 February 2021 | Verified purchase

Bought the car over the phone ,because I am in rugby he is in Hinckley ,didn't look at it but assure me it was good and if i wasn't happy with it he would give me my money back.It was delivered to my door what a great service. The two delivery drivers were excellent

Reply from BURBAGE CAR SALES LTD on 03/02/21

Steve, Thank you for your kind review. i am glad you trusted us to provide you with the right car. i hope you many happy holidays with it attached to your camper van.

By Freya L on 02 February 2021 | Verified purchase

very good customer service, extremely helpful and friendly

Reply from BURBAGE CAR SALES LTD on 02/02/21

Freya, Thank you for your kind review, i am glad you found our click and collect service an easy process

By Lewis B on 01 February 2021 | Verified purchase

My experience was fantastic! They were very helpful with everything! The delivery service was fantastic and just an overall good experience for me!

Reply from BURBAGE CAR SALES LTD on 01/02/21

Lewis, thank you for your kind review and glad you found out click and collect process easy enough.

By Laura M on 29 January 2021 | Verified purchase

Great experience. Car is as described. And the delivery service is fantastic

Reply from BURBAGE CAR SALES LTD on 29/01/21

Laura, thank you for your kind review and glad our click and collect service was a easy experience

By Dawn B on 28 January 2021 | Verified purchase

From the first email I sent enquiring about a car Cameron was so helpful, very friendly and a great business man. Nothing was too much trouble, in fact he went out of his way so my son could look at the car too. I can highly recommend this car dealer and will return when I want to upgrade again. The car is great. Thanks Cameron for all your help.

Reply from BURBAGE CAR SALES LTD on 28/01/21

Dawn, Thank you for your kind review. its was a pleasure to of met you and feel free to pop in and see when the lock down is over.

By Megan E on 27 January 2021 | Verified purchase

Great experience with this company. Would 100% recommend to anyone. They are lovely people and are very helpful even after you brought the car. The owner is a great person and I had regular contact before buying the car he also called after to make sure everything is okay and that if I need anything he is happy to help.

Reply from BURBAGE CAR SALES LTD on 27/01/21

Thank you megan, your review means everything to our team. I m glad you found your experience a good one. I am also glad you are happy with your car.

By Debbie N on 26 January 2021 | Verified purchase

Can’t fault Cameron and his team. While purchasing my daughter’s car I requested Cameron to find me a Toyota aygo, I gave him a list of what I would like it in and he ticked all the boxes! He collected the car and when back at his garage made sure it was perfect. Cameron is always rapid with his responses and any issues he’s keen to solve them. We even received an after sales phone call to make sure everything was ok. We will definitely be using Cameron in the future for any car purchases.

Reply from BURBAGE CAR SALES LTD on 27/01/21

Debbie, Thank you very much for your kind review. I am glad we could provide your family with 2 cars and you have been happy with the service provided.

By Terry G on 26 January 2021 | Verified purchase

From the onset the dealer provided excellent information about the vehicle and very quickly gained my confidence in that they were a garage that really appreciates its customers. The car was delivered as per the description including a 12 month mot with no minor conditions attached. This car was for my 18 yr old daughter so this was very reassuring. Dealings both before and after have been excellent and the garage take the time to help with any enquiries. Not a case of now you’ve bought it see you later. I would fully recommend dealing with these guys and will certainly look to use them again in the future.

Reply from BURBAGE CAR SALES LTD on 26/01/21

Terry, thank you ever so much for your kind review, I will pass this on to my team, I m glad you feel that everything was explained from start to finish, As promised we will always be here to help if required.

By Rachael E on 26 January 2021 | Verified purchase

I was really happy with the level of customer service. When looking around the guy was great answering any questions I had and putting my mind at ease as this is my first car. I couldn’t find any faults with the car it was in great condition, I was so happy with everything that I put down the deposit straight away. Delivery of the car was excellent,It was really nice to be kept updated with the delivery time and it arrived very quickly. At every stage they have told me to contact them if anything happens which is nice to know that they aren’t just selling the car and that’s it they actually still care even after making the sale to help. The one small problem I had was when it was delivered we found the windscreen water reservoir and oil dipstick was low which was something small that could have been checked but it wasn’t dangerously low and nothing major. overall I am very happy with my experience and would have no hesitation in recommending them.

Reply from BURBAGE CAR SALES LTD on 26/01/21

Racheal, thank you for your kind review, I glad you were happy with the service, we service all our vehicles before they leave site so please check you haven’t over topped the oil level as this will cause a issue.

By Joyce B on 22 January 2021 | Verified purchase

Really prompt reply and hassle free purchase. Offer free delivery during covid times too.

Reply from BURBAGE CAR SALES LTD on 22/01/21

Joyce, thank you for your kind review. As promised we will be here to assist you if any issues with your 24 months warranty